Who We Are
Madison Utilities is a public corporation providing water and wastewater services to the City of Madison, Alabama along with a small group of customers residing in Madison and Limestone Counties. Established in 1958, the utility delivers safe, clean drinking water and reliable wastewater treatment while maintaining a strong focus on customer service, operational efficiency, and community partnership.
Our Mission
“Our mission is to protect the public health and environment by providing abundant, affordable, and high quality drinking water; and providing environmentally sound and affordable wastewater treatment and disposal; and providing efficient, reliable and courteous service. “
Our History
Madison Utilities began as the Water Works Board of the Town of Madison in 1958, acquiring the town’s small water system and expanding to meet the needs of a growing community. By 1964, the Board added wastewater services, and in 1990, it officially became the Water and Wastewater Board of the City of Madison. In 2008, the organization adopted the name Madison Utilities and continues to operate as a public corporation serving more than 19,000 water customers and 20,000 wastewater connections across the region.
Partnership with the City of Madison
Although Madison Utilities operates independently, the organization works closely with the City of Madison to coordinate infrastructure projects, road improvements, and community development initiatives. The current franchise agreement extends through 2054, granting Madison Utilities the right to provide water and sewer services within the city while ensuring continued collaboration and transparency.
Commitment to Transparency and Service
Madison Utilities prioritizes open communication and accountability. Board meetings are open to the public, and financial and rate information is published to help customers understand how their utility dollars are invested in system maintenance and growth.
Join Our Team
Madison Utilities offers stable employment opportunities with competitive benefits and a culture of public service. The utility seeks dedicated professionals who share a commitment to serving the community and protecting natural resources.