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Submit Feedback or Request Online

We’re here to help—use this form to share feedback, ask questions, or request assistance from our team. Use this online form to contact Madison Utilities for the following activities. If you have any questions, please contact our Customer Service department at 256-772-0253 or by email at custserv@madisonutilities.org.

Type of Feedback

Name

First

Last

Phone

Email

in of to

Address

Address Line 1

Address Line 2

City

State

Zip Code

Please select which option best applies to your request and fill in the corresponding address below.

If reporting a problem, enter the address/location of the issue below.
If you are requesting a change to your address, enter the new address below.
If you are discontinuing service, please provide your new mailing address below for final billing.
None of the above.

If reporting a problem, what is the address/location of the issue?

Address Line 1

Address Line 2

City

State

Zip Code

Comment or Message