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Water Conservation

Current Water Conservation Status:

Normal

Practicing and Promoting Responsible Water Use

Madison Utilities is committed to responsible water use and long-term sustainability, continually monitoring water supply and demand across our service area. When rainfall levels or demand patterns change, we adjust operations and communicate updates directly on this page. Under normal conditions, customers are encouraged to practice voluntary conservation to help preserve capacity and reduce costs. Together, we can protect our most valuable resource for future generations.

Simple Ways to Conserve Water at Home

Even if we are not in a mandatory water conservation situation, we do recommend that you consider taking some easy steps to reduce your water usage. This will help alleviate strains on the water system, as well as lower your water bill. Here a few top things you can do to conserve water:
Don’t Let the Water Run
This is perhaps one of the most popular water conservation tips. Turn off the tap when brushing your teeth. Fill a sink with rinse water rather than using running water when washing dishes. Look for other ways that you can keep water from going down the drain. Run dishwashers and washing machines only with full loads.
Watch for Leaks
Keep an eye out for leaks around outdoor and indoor faucets, pools, toilets, irrigation systems, and pipes. That dripping faucet may not seem like a big water waster, but those drops add up quickly. Repair any leaking areas as quickly as possible.
Replace Older Toilets and Appliances with Water-Efficient Models
The toilet is one of the major uses of water in a home. By switching to a newer water-efficient toilet, you can make significant decreases in your water usage. Other water-efficient appliances such as washing machines are also great for helping you save water.
Save Money in the Shower
You can reduce water use in your shower by installing a water-efficient shower head. Additionally, taking a slightly shorter shower can save a lot of water over the course of a year.
Change the Time You Water Your Lawn
We recommend that you water your lawn early in the morning between 4 and 6 a.m. or between 6 and 8 p.m. in the evening. This will help decrease the amount of water evaporation.
Don’t Overwater Your Lawn
In addition to wasting water, overwatering your lawn can ruin the grass. One easy way to check whether your lawn needs water is to step on it. If your footstep disappears within a minute or two, your lawn does not need watering. If you are using an automatic irrigation system, be sure that you adjust the settings regularly to match seasonal changes.
Adjust Your Sprinklers
Make sure that your sprinklers and automatic irrigation systems are watering your lawn only rather than the house, sidewalks, and streets.Use mulch around plants to retain moisture.
Choose Plants That Match the Climate
By choosing grass and plants that fit our area, the amount of watering they require will be greatly decreased. As an added bonus, native plants tend to need less care than plants not suited for the area.

Programs and Resources

Madison Utilities encourages customers to stay informed and take advantage of available conservation resources.

U.S. EPA WaterSense Program

National standards and tips for reducing water use

Alabama Department of Environmental Management – Water Division

State-level water conservation initiatives

Frequently Asked Questions

Where can I see the current conservation status, and what should I do?
The current Water Conservation Status is displayed at the top of this page. Madison Utilities will update this notice if conditions change. When the status is listed as Normal, customers are encouraged to continue voluntary conservation by following recommended best practices—such as fixing leaks, reducing outdoor watering, and using water-efficient appliances and fixtures.
Does Madison Utilities offer irrigation meters?

Yes. Irrigation meters can be installed to measure outdoor water use separately from household wastewater billing. Visit the Request New Service Setup page for details.

What should I do if I think I have a leak?

Check your meter before and after a two-hour period when no water is being used. If the reading changes, you likely have a leak. Contact a plumber or Madison Utilities for guidance.

How can I reduce my water bill?
Monitor for leaks, install low-flow fixtures, and reduce outdoor watering. Even small adjustments can make a noticeable difference on your bill.
Where can I learn more about water-saving products?

The EPA’s WaterSense program identifies certified appliances and fixtures designed for efficiency without sacrificing performance.

Contact Madison Utilities Customer Service Team

PHONE

ADDRESS

101 Ray Sanderson Drive
Madison, AL 35758
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EMAIL OR ONLINE

HOURS

  • Call Center Hours:

    8:00 a.m. – 3:30 p.m.

  • Lobby Hours:

    8:00 a.m. – 3:30 p.m.

  • Drive Through Hours:

    7:00 a.m. – 4:00 p.m.