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Water Quality

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Water Quality Reports

As part of the Safe Drinking Water Act, we issue an annual water quality report for the Madison Utilities water system. This report provides customers with a summary of the water quality information that we provide to the Environmental Protection Agency (EPA).

The report contains:

  • Water Sources
  • Who Regulates the Drinking Water
  • What, if any, contaminants were detected
  • Information about important happenings at Madison Utilities or other news from the report year

We provide a copy of this report to every customer who is directly billed. You can also download copies of recent water quality reports below.

Water Quality Reports

Lead & Copper Rule Compliance

In 1991, the Environmental Protection Agency (EPA) published a regulation to control lead and copper in drinking water. This regulation is known as the Lead and Copper Rule (also referred to as the LCR). The rule established a maximum contaminant level goal (MCLG) of zero for lead in drinking water and a treatment technique to reduce corrosion of lead and copper within the distribution system. In compliance with the EPA, Madison Utilities has conducted a service line inventory of our servcie area. Copies of our service line inventory are available at our front desk upon request. Additionally, you can click the link below to view our results:

Questions?

The water quality report includes many technical terms that may not be familiar to everyone. If you have questions about the report, please contact our Customer Service department by calling (256) 772-0253 or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also submit questions using our online customer feedback form. Our Customer Service staff is very familiar with the water quality reports and will be able to answer most questions. For more technical questions, they will direct you to the appropriate contact within Madison Utilities.

You can also learn more about water utility operations by attending a Board meeting. Board meetings are held on the first and third Monday (unless otherwise posted) of each month at 5:30 p.m. in the conference room of our main office located at 101 Ray Sanderson Drive.