- Is wastewater service available in my area?
To find out if service is available in your area, please contact our office at (256) 772-0253 or email your request to This email address is being protected from spambots. You need JavaScript enabled to view it..
- Who is responsible for the storm water sewer system?
Calls related to storm water should be directed to the City of Madison Public Works Department. Their phone number is (256) 772-0000.
- How do I get information on water or wastewater treatment provided by Madison Utilities?
Please contact our Customer Service Department at (256) 772-0253 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Our Customer Service staff will be able to answer most questions and will direct you to the appropriate contact for further information. You can also use our online customer feedback form to submit a question.
- Where can I find information on water and wastewater easements? Please review our easement information document and contact Customer Service at (256) 772-0253 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. for additional information.
