(256) 772-0253
(256) 772-7501
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Address:
101 Ray Sanderson Drive
Madison, AL 35758
Call Center Hours:
Monday-Friday
8:00 a.m. – 3:00 p.m.
The office is closed on MU-approved holidays.
Lobby Hours:
Monday-Friday
9:00 a.m. – 3:00 p.m.
Drive Thru Hours: Monday-Friday 7:00 a.m. - 4:00 p.m.
MU Staff/Department Head Contact Information
Emory DeBord
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Finance Manager
Gary Sparks
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Board of Directors
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Mark Bland
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Customer Service Manager
Misty Leftwich
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Report an Outage:
During office hours, you can report an outage by calling (256) 772-0253, by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it., or by submitting information to our online customer feedback form. In case of an after-hours emergency, please call (256) 508-8916. If there is no answer, an answering service will take your call and an on-call service person will return your call as soon as possible.
Provide Feedback:
We love to hear from our customers and are always looking for ways to improve our services. We invite you to provide feedback through our online customer feedback form, by calling us at (256) 772-0253, by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it., or by visiting our main office at 101 Ray Sanderson Drive.